Are you looking for a perfect hair supplier for your bussiness? Recently, We invited one of our clients and ask her to share her story of starting her own hair business, let’s just say not a single thing in building your own brand is easy, but she did it. If you’re interested in the main factor that lead to her success, keep watching.
Introduction Summary
Sarah Higgins, the owner of two chain salons and an independent hair extension brand, shares her entrepreneurial journey. She highlights the significant challenges she faced early on, particularly in finding reliable suppliers. One supplier initially provided excellent samples, but bulk orders were of poor quality, causing customer complaints and delivery delays. This experience underscored the importance of consistent, high-quality suppliers.
Through perseverance, she discovered Jiffy Hair Factory and was impressed by their product quality and customer service. Sarah emphasizes the importance of choosing dependable suppliers and explains how partnering with Jiffy Hair has enhanced her company’s product quality, customer satisfaction, and business growth. She advises peers to thoroughly research suppliers, prioritize quality and reliability, and build strong, trustworthy relationships for long-term success. How to finding the perfect hair supplier?Let’s take a closer lookLet’s take a closer look at what she said：
Q1: Hi there, we’re glad to have you here. Could you please introduce yourself and tell us a bit about your company?
A: Yeah sure, my name is Sarah Higgins and five years ago I embarked on this exciting journey of starting my own business. Today I proudly own two chain salons and an independent hair extension brand. My personal mission with my business is to offer the best top-notch services and products to my clients, ensuring that they look and feel their absolute best.
Q2: What was the biggest challenge you faced in the early days of your business?
A: In the beginning, finding a reliable hair supplier was such a huge headache. High quality hair extensions are the backbone of our brand, so we needed someone consistent.
I remember one hair supplier we started out with was giving us amazing samples at first, but once we started ordering in bulk, the quality just tanked and my customers noticed right away and we started receiving a ton of complaints. To make things worse, when we reached out to them to try to solve the issue, they were super unresponsive and they weren’t even helpful at all when we tried to fix the problem. And to make it even worse, they often took forever to deliver.
It took weeks sometimes. It was a real mess and it seriously hurt the trust we were trying to build with our customers at the time. That whole experience was hard, but it was something to learn from and I learned about the importance of the need for reliable suppliers.
It’s not just about getting good products one time. You need quality every single time and you need a supplier who’s going to be responsive and on time. It was definitely a tough lesson, but through trial and error, some research and perseverance and a lot of hard work, we eventually found partners who came through for us.
This really showed me how important it is to build strong, trustworthy relationships with your hair suppliers.
Q3: What are the main factors you consider when selecting a hair supplier?
A: There are many factors I consider before selecting a supplier. I consider some factors that are most important, such as, of course, product quality, consistency, variety, and reliability.
It’s also important that the supplier can meet our demand and promptly provide us with excellent customer service. Of course, ethical sourcing practices matter a lot to us.
Q4: How did you start working with Jiffy Hair Factory?
A: As I mentioned earlier, I was really totally dissatisfied with the hair supplier I was working with before, so I was actively searching for a new hair supplier that I could trust and that was more reliable.
I first came across Jiffy Hair at the Cosmoprof booth, and I was initially very impressed. After the initial introduction, I tested their samples extensively. We put the hair through various stress tests and used it directly in our salon to see how it held up under the real-life conditions.
After that, I noticed the quality was consistently impressive, and their customer service was responsible and helpful every step of the way, so I was really impressed. Even though I was impressed with the samples, I wanted to be absolutely sure, especially after my previous experiences, so I decided to visit the Jiffy Hair Factory myself. The visit reassured me of their professionalism and expertise in hair extensions.
Just being there and seeing every step of the way, everyone is very helpful, everybody works hard. I got to see every part of the factory, where the hair is made, how the quality is made, and it really sealed the deal for me. The final piece that convinced me was when the Jiffy Hair team visited my salon.
They brought more samples and took the time to really understand our needs. That face-to-face interaction and dedicated to working with me and my team and working with us really sealed the deal, like completely. Choosing to work with Jiffy Hair has been a great decision for my business.
Their reliability and quality has made a significant positive impact on my brand.
Q5: How has your company benefited from working with us?
A: Oh, it’s been great. Since working with your factory, my company has seen improvements in product quality, customer satisfaction, and so on.
We’ve also been able to expand the products that we can offer, which has helped us attract and expand our customer base, which increases our revenue, which is the best part. Truly, it’s been a win-win situation.
Q6: What is your opinion on the quality of Jiffy Hair’s products?
A: Oh, so far, I love it.I’m so happy. The quality of your products is exceptional, especially the virgin hair extensions with the options for both full cuticle and cuticle-free is exactly what me and my customers are looking for. The extensions are both tangle-free and resistant to dryness, which is great.
They’re really soft, smooth. I love it, and our customers love it too. They constantly get us great feedback from our customers, and really, we’re not getting any complaints anymore.
The consistency and quality and extensive variety you guys offer is truly unmatched. Our customers love how natural they look and how they feel, and they often comment on how easy they are to take care of, which is great. The reliability of your products also means that we can confidently recommend these to our customers, knowing that they’ll be satisfied.
It’s truly been a game-changer for our business.
Q7: What are you most satisfied with in your cooperation with Jiffy Hair?
A: So first of all, I would definitely say the reliability and the top-notch quality of your products. Jiffy Hair have truly set a high standard in the realm of human hair extensions.
The extensions are always consistent, tangle-free, and really easy for the clients to manage. The level of quality makes a huge difference in my business. On top of that, the excellent customer service has been invaluable to us, especially considering our previous experiences with other suppliers.
On top of that, whether it’s supporting us with customization options or addressing any issues that may arise quickly, your team has been incredibly supportive, which makes all the difference. The prompt delivery times have also been crucial in keeping our operations running smoothly and ensuring our clients get what they need on time. And especially in an industry where consistency is key, finding a partner like Jiffy Hair has been like stumbling upon a treasure.
Your commitment to quality, good service, and reliability has really made all the difference to us.
Q8: What tips would you share with peers about selecting hair suppliers?
A: Well, let me say my advice to my peers would be do your research, thoroughly research your suppliers, prioritize quality and reliability, and definitely take the time to consider their commitment to ethical sourcing. Build a strong relationship with a dependable supplier.
It makes all the difference, and it’s the key to your long-term success. And don’t rush the process. Take your time and find the right fit, and you will see good results in the future.
Q9: Thank you for sharing your valuable insights. Is there anything else you’d like to say to our viewers?
A: I guess I would just like to say thank you for the opportunity to share my experiences. I guess I would like to emphasize again the importance of choosing the right partners to do business with.
A good hair supplier can make a significant difference in your company’s growth and success. I highly recommend this factory for their exceptional quality and customer service. And, you know, in the end, don’t compromise on quality.
Your customers will thank you for it.
Conclusion
If Sarah’s journey and insights have inspired you and you’re interested in finding a reliable wig or hair extension supplier, we’re here to help. At Jiffy Hair Factory, we pride ourselves on providing top-notch quality, consistency, and exceptional customer service. Whether you’re a salon owner, a wholesaler, or a brand merchant, partnering with us can make a significant difference in your business success. Contact us today to learn more about our products and how we can support your growth and customer satisfaction.
JIFFY Hair Factory Details
Jiffy Hair Factory is an experienced hair factory, we not only care about the quality of the wholesale hair extensions we provide, but also care about boosting your hair business.
If you want to get a reliable hair supplier, click “here” to send us an inquiry!
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